Resources
The craft library.
Short, actionable tips on communication, motivational interviewing, behaviour change, and coaching skills — for coaches and trainers who want to get better at their craft.
Coaching SkillsNew coach
Ask permission before offering advice
Seeking a client's permission before sharing information or advice shifts the dynamic from expert-to-patient to collaborative, increasing receptivity.
Read tip →2 min
Coaching SkillsDeveloping
Give feedback on effort, not outcomes
Praising the process — consistency, strategy, problem-solving — builds resilience and a growth mindset; praising outcomes alone builds fragility.
Read tip →3 min
Coaching SkillsDeveloping
Help clients plan for setbacks before they happen
Clients who anticipate obstacles and pre-plan their response bounce back from stumbles quickly — instead of treating one missed session as proof that the whole attempt has failed.
Read tip →3 min
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